Deadly Wuhan Virus Update: We are open for business and dispatching all orders as per our usual lead time.

Terms and Conditions

This website is owned and operated by:

Virginn Plastics 

Unit 44, Navandanvan Industrial Estate,

Opp. P&T Colony,

Mulund (West), Mumbai 400080,

Bharat.

Virginn Plastics is trading name of:
Vertex Plaseco Enterprises

GST Number : 27ANUPS8416K1Z1

If you need to contact us please see our contact details below:

Email

sales@virginplastics.com

Phone

0091- 9136288066

Entering Into A Contract With Us:

When you place an order through our website, you are making an offer to buy the goods, you will receive an automatic email which informs you we have received your order, this is not an acceptance of order.
In the event we need to reject your order because of any reason we will email you within 24 working hours to advise you of this and offer either an alternative or a full refund.
In the unlikely event that the goods are no longer available, or we have made a pricing mistake we will advise you of this and offer any available alternatives or a full refund.
When we have accepted your order, you will receive an email to inform you the order as been accepted and this then forms a contract between Virginn Plastics and the customer.

How to place an order

When placing an order  please use our bespoke Cut To Size calculator.

All sizes on the website are in millimetres.

All colour images illustrated are for guidance only and will appear slightly different from different monitors based on hue and saturation settings. If you require samples before you commit to your main order, you can purchase these from our website as sample swatches.
All plastic sheets do have a thickness tolerance if your application is critical please call us for guidance.
The panels you are buying using the website come with a standard saw finish, you may also specify a polished edge finish by selecting this in the order fields.
The price shown on the cut to size calculator before you enter your sizes are price per square meter.
Once your items/products are in the baskets the prices are shown with and without GST at this stage the delivery costs are not shown and these will be applied once you have entered all your details.
You have an option to register an account with us, which will give you access to view your order online, view previous order history. All these details are stored on our website and not submitted to third parties.
You are able to place an order through guest checkout and will not receive any future special offers or promotions we are offering.

Payment Method:

We accept payment via Net banking, UPI, major credit and debit cards.
Our payment gateway is secure online payment terminal.
If you have placed an order and need to make amendments, before you receive our acceptance of order you can call our sales team to discuss your amendment. We cannot accept email as a form of notification. Once we have confirmed your notice of change we will update your order and you will be informed via email.

Please Note: Virginn Plastics do not store credit card details nor do we share customer details with any third parties.

Delivery:

All delivery prices displayed are for within Bharat. Please contact us via email (sales@virginplastics.com)  or by phone (0091-9136288066) for deliveries outside Mumbai as there may be an additional delivery charges.

The delivery method used is based on the size, weight and value of the order and will be by either, by Courier or via our own haulier. For deliveries made by courier  someone must be at your delivery address to sign for your parcel.

The risk of goods shall pass to you when the goods are delivered. Delivery is deemed to have taken place once a signature has been received accepting the delivery.

Delivery times are calculated in working days i.e. Monday to Friday (excluding Bank Holidays).

Delivery charges are based on a geographical location rate.

All fabricated orders are exempt from free delivery.

Once we have accepted your order, delivery will be 4 - 15 working days depending upon order and geographical location. Once the goods have been dispatched you will receive an email of notification informing you of shipping method and any tracking numbers if applicable.

Claims Procedure:

If you wish to claim for a lost, damaged or delayed shipment or for any other damages you must comply with any applicable convention and with the procedure highlighted in returns and refund section. Otherwise we reserve the right to reject your claim.

It is the buyers responsibility to check the condition of goods at the time of delivery.

Cancellation and Returns:

All of the products we supply are exempt from the legal right to cancel the order within 7 days from the date of delivery.
All of our products are bespoke and produced to your specifications, customer are liable for a replacement in accordance to our returns and refund policy. 

Faulty Goods:

If there is a problem with the goods, please contact us. We will deal with the matter in accordance to our returns and refund policy.

Governing Law And Jurisdiction:

To the fullest extent permitted by law, these Terms of Use are governed by the internal laws of India and courts in Mumbai, India will have jurisdiction.

Changes to these terms:

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders and any decision taken by Vertex Plaseco Enterprises will be final and binding.